Of Interest

Should we use cell phones for hotline calls?
By Toby Shulruff, Safety Net, NNEDV
(Reprinted from Reshape, the Resource Sharing Project newsletter)

Cell phones are a great convenience for volunteers and staff who are working hotline shifts, especially overnight or through weekends. They allow advocates to still run errands or walk their dogs while remaining on call. However, cell phones have some drawbacks, including the possibilities of diminished privacy or unreliability.
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